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Privacy Policy

Privacy Policy

Your privacy matters to us, so here is a plain look at how we handle your information. Vosberg Ltd looks after the personal data you share through this website, and everything below follows the UK GDPR and the Data Protection Act 2018.

What we collect

  • The details you type in at checkout, such as your name, email, delivery address, and phone number
  • A record of what you have ordered, along with the research-use note you tick to confirm
  • A little technical information, like your IP address, browser, and cookies, which keeps the site running and safe

How we use it

We use your details to get your order packed and on its way, to lend a hand whenever you need support, and to stay on top of our legal and accounting duties. If you have said yes to hearing from us, we will also send the odd service update. In legal terms, we rely on performing our contract with you, meeting our legal obligations, and our legitimate interests.

Sharing

The only people who ever see your data are the partners who help us run things day to day, meaning our payment providers, couriers, hosting, and email services, plus anyone the law says we must inform. We never sell what you share with us.

Retention

We hold on to order records for as long as the tax and accounting rules ask us to, which usually works out at around six years, and once that time is up we clear them away.

Your rights

You are in charge of your own data, so you can ask to see it, correct it, erase it, pause how we use it, object to that use, or take it elsewhere. Just drop a note to [email protected] and we will sort it out. If you are ever unhappy with how we have handled things, you can also raise it with the ICO at ico.org.uk.

Cookies

We keep cookies to the essentials, the ones that make the cart and checkout work and that remember you have confirmed your age and research use. You can set your preferences any time through the cookie banner.

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