Privacy Policy

Vosberg Ltd is the data controller for personal data collected through this website. This policy sets out what we collect and how we use it, under the UK GDPR and the Data Protection Act 2018.

What we collect

The contact and billing details you enter at checkout (name, email, address, phone)
Your order history and the research-use declaration you agree to
Technical data (IP address, browser, cookies) needed to run and secure the site

How we use it

To process and ship your orders, help you with support, meet our legal and accounting duties, and — where you've agreed — send service updates. Our lawful bases are performance of a contract, legal obligation and legitimate interests.

Sharing

We only share data with the providers needed to run the business (payments, couriers, hosting, email) and where the law requires it. We never sell your data.

Retention

Order records are kept as long as legal and accounting rules require (usually 6 years), then deleted.

Your rights

You can access, correct, erase, restrict or object to how we process your data, and request portability. To do any of these, email [email protected]. You can also complain to the ICO (ico.org.uk).

Cookies

We use essential cookies for the cart and checkout and to remember your age/research confirmation. Consent options are in the cookie banner.